EQUINE DVM, INC. OFFICE
TEL: 602 494 9669
FAX: 602 482 2217
Dianne and Janet really try to answer your calls within a few rings; but sometimes the incoming call volume is such that a call will go to our voice message system. If you leave a voice message and do not receive a return call within 30 minutes, and your question is time sensitive please call again. If you have an emergency continue calling at 5 minute intervals until you reach someone - it won't take more than one or two tries. Between 8 am and 4:30 pm Monday through Friday there IS someone in the office.
For your convenience you may also contact us via email. The office staff can be reached at firstname.lastname@example.org. This is the address to use for scheduling appointments, requesting medication refills, billing questions and general information. This email address will be monitored during business hours only. Please do not use this address if you have an emergency situation.
If you want to reach Dr. Harris with questions or concerns you can contact her at one or both of the following addresses: email@example.com or firstname.lastname@example.org. Dr. Harris tries to check these email addresses at least once a day including weekends. However, please do not use these addresses in the face of an emergency.
If you send an email message to any of the above addresses and it is not answered by the next business day please assume that it was not received and resend it.